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How Airtel is alienating its premium customers
I am not sure if there is any official terminology, but in my opinion, a premium customer to a telecom company is one who is ready to try their new (and expensive) services, pays bills well within due date, subscribes to ebills & pays bill online (as it saves logistic costs for the company). There…
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Is Airtel becoming the at&t of India?
+ 3G = ? I have always been a big fan (and advocate) of Airtel. Whether it was their mobile service, broadband or DTH, I always recommended Airtel to my friends and family members. And this was not because of some brand love that I had for the company. It was because Airtel had always…
