Nice post but i think quite old too becuase i called up the voda guys and repeated the conversation and was moved when they helped me out inspite of me no having a voda no. I think they mite have taken ur conversation seriously and changed policy. But didnt change much as i too had selected english as preference but got some one from the hindi section, thats a bit od.

Month ago they charged me 100 bucks on the bill for getting parallel wiring done on my broadband…which i never request..for which an engineer never visited me! Later i found out from the local relationship centre that a request was made in my account but the requester seems to be nobody i know…wrong data entry! This month's bill is still not corrected…and 5 Service requests have already been rejected! wtf!