When I opened my mailbox today, I came across an email from Skype offering a $1 credit to compensate for the recent outage of its services.
Below if the full text of the email:
To our valued customers:
As 2010 draws to a close, I would like to take a moment to thank each of you for your patience, understanding, and support during Skype’s recent outage.
We know how important your Skype conversations are to you and we take any disruption to our service very seriously. We are pleased to confirm that Skype is back to normal allowing you to connect with friends, co-workers, family and loved ones.
As a valued customer of Skype, we would like to offer you a sincere apology and offer you our gratitude with a credit voucher worth a call of more than 30 minutes to a landline in some of our most popular countries, such as USA, UK, Germany, China, Japan. Or spend it however you like on Skype.
To redeem your voucher:
1. Go to skype.com/go/voucher
2. Enter your Skype username and password
3. Enter your unique voucher code and click redeem
Voucher code ********************
Thank you for allowing us at Skype to be a part of your life. May your holidays and the New Year be a time of joy, peace, and health for you and your family.
If you require any additional information please visit http://blogs.skype.com/en/2010/12/.
Skype is a pretty popular communication platform and has become a necessity for many businesses and individuals around the world. And the folks at Skype know this. That is why the outage caused a chaos worldwide.
The $1 amount might sound meager, but it will let you call any landline in the US for 30 minutes. I am not sure if this credit is being given to every Skype user or just the ones that were affected. As the outage occurred around start of business hours in Pacific Time, many Skype users around the world would have been sleeping and it doesn’t make sense to give them any such credit. Me? Yes, I was in the Pacific time zone and was affected with the outage. And by affected, I mean I wasn’t able to log in, or stay logged in.
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